The oligo synthesis industry today doesn't look like it did when I started in 1998. Recent industry consolidation has hollowed out hands-on expertise, and destroyed all tribal knowledge. One private-equity holding company has rolled up four legacy companies with long standing reputations in both equipment and consumable manufacturing. Another has consolidated three more. The names on the doors may be the same, but the people who actually understood the equipment, the chemistry, and the failure modes did not come along for the ride.

What that means in practice: when you call support at one of the consolidated players, you're often talking to someone who joined after the acquisition, working from a knowledge base assembled by people who have already left. The tribal knowledge — the kind you only get with 28 years of actual oligo synthesis experience, just isn't there.

That's the gap Oligo Solutions seeks to close.

If you need parts, columns, trap-paks, or have a question about any machine or synthesis in general give us a call or email. We are here to help.

-John Thielmier, Owner